The
following information briefly describes the primary tools used by
Conflict
Solutions Ohio. Please contact Dale
Eilerman at 937-219-4996 or
dale@conflictsolutionsohio.com for a no cost consultation
regarding ways these tools and products can be used with your organization.
EssentialsLLC
Myers-Briggs Type Indicator (MBTI®)
The Myers-Briggs Type
Indicator® is the most widely used personality inventory in the world and has
been used for over 50 years with millions of individuals to
address many types of organizational needs. Individuals using the MBTI® obtain
a personal profile based on their preferences that places them into one of
sixteen “types”. Each type has a unique set of characteristics that contribute
to the individual’s personal approach to communication style, learning methods,
and work habits.
This tool enables participants to gain a greater understanding
of themselves and the ways that they interact with others including dynamics
related to communication, problem solving, decision making, and conflict
management. Training with the Myers-Briggs is both enjoyable and insightful,
and can lead to productive changes in organizational effectiveness. Dale can
help you determine the value and “return on investment” in using the MBTI® by
using the Wagner-Weigand ROI Survey tool. For more information about the
Myers-Briggs Type Indicator® and related products used by
Conflict
Solutions Ohio please visit
www.cpp.com/products/mbti/index.asp.
Thomas-Kilmann Conflict Mode Instrument (TKI)
The Thomas-Kilmann Conflict Mode Instrument is
widely used by organizations who want to understand and
reduce conflict. It is an excellent tool for assessing conflict styles and has
been in use for over 25 years. Individuals respond to 30 statement pairs and
learn which of five conflict modes they prefer to use in most situations.
Training with this tool helps participants understand how each mode – avoiding,
accommodating, compromising, competing, and collaborating – can be appropriate
and inappropriate. They also recognize how each conflict mode affects personal
and group dynamics. Participants are able to develop strategies for becoming
more effective in managing interpersonal and group conflict. More information
about the Thomas-Kilmann Conflict Mode Instrument can be obtained at
www.cpp.com/products/tki/index.asp.
Style Matters: The Kraybill Conflict Style Inventory
This conflict style
assessment tool is very similar to the Thomas-Kilmann Conflict Mode Instrument (TKI).
It also identifies the five primary
conflict styles but uses slightly different language in describing them.
In addition it has the benefit of factoring in some cultural distinctions
(individualistic vs. collectivist cultures) and is less expensive than the TKI.
The tool is easy to use and understand. Trainer information is provided
which helps with administration and discussion.
Emotional Intelligence Skills Assessment (EISA)
Emotional intelligence (EQ)
is now widely recognized as being more important that cognitive intelligence
(IQ) in the performance of individuals in the workplace, especially in
leadership positions. The EISA is a tool that will both measure EQ and
provide strategies and techniques for making improvements in social and
emotional functioning. The EISA can be used with individuals or teams,
including both a self-assessment and a 360 format, and can be taken using a
paper version on on-line. It can be used as the foundation for
training workshops that will enable participants to enhance their emotional
intelligence and learn how to apply these skills in the workplace. For
more information about the Emotional Intelligence Skills Assessment go to
www.pfeiffer.com/go/eisa.
Parker Team Player Survey (PTPS)
Organizations interested in understanding and improving team performance will want to use the Parker Team Player Survey. This instrument is
ideal for assisting team members in assessing team strengths and challenges by
identifying their Primary Team Player Style – Contributor, Collaborator,
Communicator, or Challenger. Information from this tool and related training
will assist team members in learning how to use, or adjust, their preferred
roles to better meet the team’s needs and improve team performance. Visit
www.cpp.com/products/parker/index.asp
for more information about the Parker Team Player Survey.
Experiential Team Building
Individuals learn best from experiences that reinforce cognitive and emotional
knowledge. Experiential team building provides the opportunity for a group to
grow as a team in a creative, interactive, and fun atmosphere. Through the use
of a variety of challenging activities group members are asked to think “outside
of the box” and interact in new creative ways. They learn that team success is dependent
on effective communication, thoughtful planning, and mutual trust. Individuals
participating in this experience come away with a sense of team spirit and
motivation that easily carries over when they return to the workplace.
Experiential Team Building can be combined with any of the other tools used by
Dale to enhance the value to the team. To learn about ways that
Experiential Team Building can be used with your organization please contact
Dale Eilerman at 937-219-4996 or
dale@conflictsolutionsohio.com.
LEADERSHIP ARCHITECT®
Individuals and organizations interested in leadership development will want to
consider use of the LEADERSHIP ARCHITECT® tools and products. Based on
extensive studies and research, Lominger Limited, Inc. has identified 67
Competencies, 19 Career Stallers, and 10 Universal Performance Dimensions.
These factors can be identified and used for a variety of purposes including
individual and team development, succession planning, and performance
improvement. LEADERSHIP ARCHITECT® is used by 48% of Fortune 500 companies and
in 63 countries. Dale is certified to use LEADERSHIP ARCHITECT® and can assist
your organization in identifying and developing the leadership competencies that will move it
toward greater achievement and success. For more information about LEADERSHIP
ARCHITECT® go to
www.lominger.com.
Development Dimensions International (DDI)
Since
1970 Development Dimensions International has worked with many of the most
successful organizations in the world to develop their leadership and
workforce. They offer a wide range of products that can be used by
certified instructor, Dale
Eilerman, to take this experience and success into your organization. Review the
many products available from Development Dimensions International by visiting
www.ddi.com/products_services/by_name.asp. Contact
Dale at
937-219-4996 or
dale@conflictsolutionsohio.com for a no-cost discussion regarding ways that
he can use DDI tools with your organization.
Change Management
Organizations are perpetually in some state of change. Managing change
effectively requires thoughtful planning and direction regarding goals, processes,
and the impact on the workforce. Dale is able to facilitate change management
using a variety of methods and tools that have proven effective with many types
of organizations. He can assist with strategic planning and work with
leadership and small groups to identify the best opportunities and processes for
making changes that will have the desired results.
Performance Improvement
through Management of Differences
